Delivery

We offer nationwide delivery via courier to residential and commercial addresses throughout South Africa. All parcels carry a 100% guarantee against any damages incurred during transport.

The following delivery options are available:

  • Nationwide courier delivery to your door: Delivery fees are calculated at checkout and are based on the size of your order and the destination it is being delivered to.
  • Send your own courier: Many of our clients prefer to send their own couriers to collect. Simply select this option at checkout and all delivery fees will be removed. You will be notified as soon as your order is ready for collection. Please insure that your courier provides adequate insurance cover as we cannot provide our safe delivery guarantee when selecting this option.
  • Collect from our Centurion Factory: You are most welcome to collect your order from our Pretoria based factory. You will be notified as soon as it is ready for collection. Please indicate the date and time you wish to collect, and we will make sure your order is ready and waiting.

Manufacturing and Delivery Lead Times:

At The Idea Shoppe we strive to produce and deliver all orders as quickly as possible and will do our best to accommodate any urgent orders. Please get in touch with us for any special requests.

  • Production lead times: We strive to have orders completed within 5 – 7 working days after approval of your layout in the case of Create your own orders and within 5 – 7 working days for all store items.
  • Delivery lead times:
    • Main cities: Times may vary, but you can expect delivery within 2 – 3 days from dispatch.
    • Regional areas: Times may vary, but you can expect delivery within 4 – 5 days from dispatch.

Possible Time Delays

  • Photo quality: We offer free digital layouts of your photo prints. Our designers check the quality of your images to ensure that they are of a suitable resolution for the size of print ordered.
  • Layout: During layout phase our designers will also do their utmost to ensure that your image fits on the size and orientation you selected. Production may be affected if new images or editing is required. Complex artwork requests such as collages, photo walls, photo splits, and design reproductions will take a little longer compile which could also increase production time.

Layout Approval and Payment:

All layouts for Create your Own orders have to approved before going into production. Please ensure you check every aspect of your layout and provide approval or any edit requests as quickly as possible to ensure a quick turnaround time.

No orders will be put into production without confirmation of payment.