Terms and Conditions

Welcome to The Idea Shoppe website – www.idea-shoppe.com. The website is owned and operated by The Idea Shoppe (Pty) Ltd. Please read these Terms of Use carefully before using the website. By accessing or using the website in any way, including, without limitation, browsing the website, using any information, placing an order, and/or submitting your personal information to The Idea Shoppe (Pty) Ltd, you agree to and are bound by the terms, conditions, policies and notices contained in these terms of use (these “Terms”), including but not limited to conducting this transaction electronically, disclaimers of warranties, damage and remedy exclusions and limitations. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THIS WEBSITE.

We want to ensure that you are happy with any purchase you may make through the website. If you are not satisfied with any item, for any reason please let us know so we can do our best to resolve the issue to your satisfaction.

1. Website Content

The website contains copyrighted materials, trademarks, service marks, logos, trade dress and other proprietary content, including but not limited to text, software, sound, photographs, buttons, images, video and graphics (the “Content”), and the entire selection, coordination, arrangement and “look and feel” of each website and the content is copyrighted as a collective work under South African copyright laws (collectively, “Intellectual Property Rights”). You are only permitted to use the content as expressly authorized herein or in writing by The Idea Shoppe (Pty) Ltd. Neither these terms nor your use of the website transfers any right, title or interest in the website or the content to you, and The Idea Shoppe (Pty) Ltd and its third-party licensors retain all of its and their respective Intellectual Property Rights in and to the website and content.

Except as provided in these terms, you may not use, modify, republish, frame, print, display, reproduce, license, transfer, sell, assign, post, transmit, distribute, reverse engineer, create derivative works from, or otherwise exploit any content or information from the website, in whole or in part, without the express written permission of The Idea Shoppe (Pty) Ltd. Requests for such permission should be made The Idea Shoppe (Pty) Ltd at customercare@idea-shoppe.com.

The website is available worldwide to anyone with internet access. However, the website may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in internet service or other unforeseen circumstances. The website, including any advertising content, are intended for use and display only where their use and display are permissible in accordance with applicable laws and regulations. Further, a reference to a product or service on the website does not imply that such product or service is or will be available in your location.

2. User Conduct

By using this website, including all content and services available through it, you agree that you shall not:

  • delete, modify, hack or attempt to change or alter any of the content on the website;
  • use any device, software or routine intended to damage or otherwise interfere with the proper functioning of the website or servers or networks connected to the website, or take any other action that interferes with other parties’ use of the website;
  • use any robot, spider or other automatic or manual device or process for the purpose of harvesting or compiling information on the website for purposes other than for a generally available search engine;
  • use any of The Idea Shoppe (Pty) Ltd, service marks, or trademarks without our prior written consent, including without limitation as metatags, search engine keywords, or hidden text;
  • use any material or information, including images or photographs, which are made available through the website in any manner that infringes any copyright, trademark, patent, trade secret or other proprietary right of any party;
  • upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another;
  • create a false identity for the purpose of misleading others;
  • provide false information on your account registration form, or impersonate someone else;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, obscene, indecent or unlawful topic, name, material or information; or
  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of any third party.

3. Permissible Use

Except as indicated to the contrary elsewhere on the website, you may view, copy, retransmit and print the content available on the website subject to the following conditions:

  • the content is used solely for personal, non-commercial informational purposes;
  • the content is not provided, sold, licensed or leased (nor is access provided to the content) for any fee or other consideration;
  • all copyright, trademark and other proprietary rights notices included in the content as presented on the relevant website appear on all copies;
  • the content is not modified or altered in any way; and
  • no graphics are used separately from accompanying text.

4. Order Acceptance

The website may provide an invitation for you to make us an offer to buy the items described. When you submit an order, it constitutes an offer to us, which we accept only by shipping the item(s) ordered. Internet orders generate an automatic order confirmation email. These automatic order confirmation emails do not constitute our acceptance of the offer, and we reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information. We also may require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

5. Return Policy

If you have purchased any products through the website and are not completely satisfied with your purchase, you may return any such items to The Idea Shoppe (Pty) Ltd within thirty (30) days of purchase for an exchange, credit or full refund.

A returned item must be in the same condition in which it was sold (except for manufacturer’s defects) and accompanied by a receipt of purchase. The Idea Shoppe (Pty) Ltd does not accept the return of products that have been damaged or soiled. Custom items, such as laser engraved items, are also non-returnable, unless there is damage to or a defect in the product, in which case The Idea Shoppe (Pty) Ltd will provide a replacement of the item you ordered.

6. Modifications to Terms

The Idea Shoppe (Pty) Ltd may change these terms from time to time. Please review these terms periodically for any updates or changes. Your continued use of the website following the posting of any updates or changes to these terms means that you accept and agree to the updates and changes. If you object to any provision of these terms or any subsequent modifications to these terms, please contact us at customercare@idea-shoppe.com.

E-mail: customercare@idea-shoppe.co.za
Telephone: 012 882 0052
Address: Unit S1 The Dozen, 36 Venturi Crescent, Hennopspark, Centurion